Privacy Policy

These rules apply to all visitors and users of the website https://promin.ua/ (hereinafter referred to as the " Website")—both current and future. Please carefully review these website usage rules, which regulate the use of this website (hereinafter referred to as the "Rules"). By using this Website and the materials on it, the user confirms their agreement with these Rules. Otherwise, we ask you to refrain from using this Website.

This Site is operated by Private Enterprise «TIS GROUP», a legal entity registered in accordance with the laws of Ukraine (Registration number: 34494209) (hereinafter referred to as the "Company"). The information posted on this Site is intellectual property and is protected in accordance with the current legislation of Ukraine and international law.

PERSONAL DATA

The Company may collect personal data associated with users, especially when the user registers on the Website, create an order, sends an email, responds to a survey or study, agrees to the processing of their personal data, etc. In accordance with applicable law, the User has the right to access, correct, and delete any data concerning them. You can exercise this right at any time by sending us a message, attaching a copy of your identification document, to the following address: 04116, Rostyslavska street, 5-B, 27 floor, Kyiv, Ukraine.

PROCESSING OF PERSONAL DATA

Website Security Policy

The Company respects the confidentiality of Website users and strives to protect their personal data. This section explains the procedure for collecting, transmitting, processing, using, and disclosing data, as well as the Website’s protection practices. By accessing the Website, using it, and providing us with your personal data, you agree and give unequivocal consent to the collection, transmission, processing, use, and disclosure of your personal data in the manner specified in these Rules and in accordance with the requirements of the current legislation of Ukraine (hereinafter referred to as the "Consent").

This Consent for the processing of personal data is provided in accordance with the requirements of the legislation of Ukraine. This Consent is valid indefinitely. The storage period of your personal data under this Consent is not limited. Your personal data is processed for a period no longer than necessary for its legitimate purpose and the purpose defined by this Consent. By filling out the form on the Site and providing your personal data, you confirm your consent to their processing in the manner and on the terms described above. By providing us with personal data, you confirm that you are aware of and understand the rights defined by the legislation of Ukraine.

Personal data and contact information of the Website user will not be disclosed to third parties, except as provided by law or if the User consents to this (as further specified). The Company uses collected personal data of users in accordance with the legislation of Ukraine and international norms.

Receiving and Processing Personal Data

All Users may visit the Website without disclosing any personal data (personal data means any information related to an identified natural person, in particular by reference to commonly used identifiers or by one or more factors specific to his/her physical, physiological, psychological, mental, economic, cultural, social, or political identity). However, failure by the User to provide the necessary information requested in the relevant sections of data input and in other sections of the Website may result on the Website being unable to provide certain services to Users.

For the purpose of fulfilling user requests, as well as for other purposes specified below, the Website may request the following data about the User: name, surname, date of birth, gender, email and postal addresses, telephone number, mobile phone number, age, and other data. In the case of payment transactions, the User provides their banking and payment details. By voluntarily subscribing to the Website or create an order, the User agrees (gives their consent) to the inclusion of their personal data in the information system—both manually and automatically—in full and for the purposes specified below, in accordance with the legislation on personal data protection.

The Company has the right to use the disclosed data for the period necessary to achieve the respective purpose of personal data processing and mandatory archiving, in accordance with applicable law, without causing harm to the obligations of the Website arising from special regulation. Consent to the processing of personal data is voluntary, and the User has the right to withdraw such consent by sending an email to the Website's email address.

Users' rights regarding the processing of their personal data include, in particular, the right to include, update, or delete personal data from the Website 's information system, as well as the right to obtain a copy of the personal data being processed.

Purpose of Collection and Processing of Personal Data

The Company processes personal data for the following purposes:

• Conducting marketing and other research, carrying out other marketing activities, including advertising goods and services, distributing advertising materials, including personal data in internal information systems and databases, sending postal and electronic mailings, collecting information, and implementing relationships in the field of establishing and expanding contacts with potential counterparties, and implementing contractual relationships;
• Ensuring the implementation of civil legal relations, provision, receipt and payment for purchased goods/services in accordance with the legislation of Ukraine
• Providing answers to User inquiries and providing consultations;
• Providing solutions and services that best meet the needs of Users;
• Determining User needs and displaying advertisements;
• Providing targeted advertising based on User needs/actions on the Site using TikTok, Facebook Ads, Google Ads, Twitter Ads, Bing Ads, Viber, SMS mailings, etc.;
• Providing advice, useful information, and latest product data using TikTok, Facebook Ads, Google Ads, Twitter Ads, Bing Ads, Viber, SMS mailings, etc.;
• Providing information about new products using TikTok, Facebook Ads, Google Ads, Twitter Ads, Bing Ads, Viber, SMS mailings, etc.

The Company uses the information obtained exclusively for the purposes defined in these Rules. We strive to use commercially reasonable means to properly protect your personal information, taking into account the specific nature of the information. To protect your privacy, we use various technologies and security organization procedures to prevent unauthorized access, use, or disclosure of your personal data. For example, we store your information on computer servers with limited access, located in controlled facilities. However, it should be noted that transmitting information over the Internet is not completely secure. Despite our efforts to protect your personal information, we cannot guarantee the complete security of data transmission through our Website; any data transmission is made at your own risk.

Minors

The Company strongly recommends that all parents and guardians educate their children to safely and responsibly handle personal data on the internet. Individuals under the age of 18 should not disclose their personal data on the Website without the permission of their parents or guardians. The Company will never knowingly request personal data from individuals under the age of 18 or use it in any way. The Company acknowledges that Users of its website are 18 years of age and older.

The Company hereby informs you of the inclusion of your personal data in the User Database of the Website https://promin.ua/ for the purpose defined in these Rules. Your rights regarding the protection of personal data and the conditions for the transfer of your personal data to third parties are outlined above in these Rules.

Storage of Personal Data

Personal data is stored by the legal entity Private Enterprise «TIS GROUP» for the duration of the User Account's operation and for 5 years after the Account is closed, unless otherwise specified by law. Users may change/delete their personal information or opt out of newsletters at any time, or withdraw their consent for data processing through their Account, or by sending a message to the email address: [email protected] or the postal address 04116, Rostyslavska street, 5-B, 27 floor, Kyiv, Ukraine. Upon receiving such a notification, the processing of User Data will cease, and their Data will be deleted, except in cases where the processing of Data is necessary to protect the Company's legitimate interests in preventing fraudulent actions and/or actions that may harm the Website, the Company, and other users of the Website, as well as if such processing is required in accordance with the current legislation of Ukraine. The operation of certain features of the website, for which the presence of user information is necessary, may be suspended from the moment of data change/deletion. 

Access to Information

The Company undertakes not to provide Personal data to third parties for commercial purposes without the consent of the user to whom this data belongs. The transfer of Personal data to third parties is permissible in the following cases:

• Upon receiving the consent of the user to whom this information belongs;
• When it is necessary to transfer Personal data to fulfill the user's order;
• At the reasoned requests of state authorities authorized to receive such data;
• In the event that, in the Company's opinion, the user violates the terms of these Rules.

The User allows the Company to grant permission to other companies with which the Company has concluded relevant agreements to receive, store, and process data about the user (excluding Personal data), such as the user's IP address, cookies, and statistical information about the user's activity for the purpose of improving the quality of services and providing advertising information, within the limits permitted by the current legislation of Ukraine. The User agrees that the confidentiality of data transmitted over the Internet is not guaranteed, and in the event that third parties outside the technical means of communication subordinate to the Company have access to this data, the Company is not responsible for any damage caused by such access. The User has the right to request, change, or delete their Personal data accessible to the Company. To do this, the User needs to submit a corresponding request, sending it to the contact address of the Company specified on the Website, if another independent method of requesting, changing, or deleting Personal data is not provided by the technical capabilities of the Website.

Dispute resolution procedure

The User and the Company shall resolve all disputes and disagreements arising from the relations covered by this Privacy Policy through negotiations.

In case of failure to reach an agreement, the dispute may be referred to the judicial authorities in accordance with the current procedural legislation.